If you own a mobile car wash company perhaps you have consider putting together a team of salespeople and going through the community and knocking on doors of businesses and corporations were you would like to have your mobile carwash trucks go in wash cars for employees while they're working all day. This makes sense and it is a good way to run a business. But, you must train your sales team in such a way that they do not jeopardize the reputation in the community that you have built up or in any way negatively impact on the word-of-mouth advertising or the referrals that your business has grown and come to expect. When training your sales team for a mobile carwash company you will want to hire college kids because they are social animals and they are friendly and vibrant. But when you hire these young kids you need to also understand that occasionally they might have emotional outburst, which will severely hurt your businesses reputation. You need to train them to say thank you with someone says; get out of here we are not interested the best thing they can do is have a really sad look on their face put their head towards the ground and walk out very slowly and be careful not to close the door to quickly or make a loud bang with it. Consider all this in 2006. |
